I would like to put in a Nice Los Angeles Dodgers 17 Free Joe Kelly shirt formal complaint on the store manager of the lincoln road store in miami beach I stood in line for about 20mins only to be told that my 20 rewards coupon was not going to be honored I asked why and associate said because I was getting the 5 28 panties and that was not allowed with the rewards coupon I explained that me and my sister had both went to another vs 3days prior and bought the same items and my rewards was honored I then asked to speak to a manager the manager said the same thing and I again explained that I purchased the same items at another store 3 days ago and it was honored so why wont this store honor it he then said that store was wrong and he wouldnt honor it I asked if it wasnt allowed then why did the computer except the rewards code and he said he didnt know and walked away I was extremely upset and the next day I made the same purchase via online I am mad that I have to spend extra on shipping when I spent 1 hr in the store and waiting 20mins in line only to be told incorrect information horrible customer service I have been a client of vs for 21yrs and I have never had this type of issues happen I will like to hope that vs wants to keep me as a client and rectify this situation. Today I received a package with my name and address but it was someone else s order and items and their invoice with their name address last 4 of their cc customer service that I talked to I could barely understand he was not very empathetic of the situation and it left a bad taste in my mouth for this company now I get to wait another 10 business days for my daughters coat to arrive I ve already waited that long. Ready to get your slime on ella and her son are whipping up smell good slime with ingredients you likely already have at home bonus no borax or other irritating ingredients shop the honest ingredients here
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